AI Intranet Features - Current and Future

Using AI on an intranet can boost employee productivity, support career growth, and create a more tailored employee experience. AI can analyze and derive insights from to personalize content, automate content management, and improve search results to reduce information overload and irrelevance. OCBC Bank's AI-driven chatbot, Buddy, can answer over 2,000 questions, locate documents, and search 4,000 acronyms to provide plain-language clarifications. MetLife's Future Work chatbot uses conversational AI to answer questions about transition from remote work to hybrid work.