New Internet Service Providers (ISP) UX Benchmark with 2,200+ Performance Scores and 1,600+ Best Practice Examples

At Baymard we’ve just released a new UX benchmark of Internet Service Providers (ISP) sites. This follows from our large-scale user testing and adds to our existing e-commerce UX benchmark. AT&T, COX, Spectrum, CenturyLink, Telekom.de, Viasat, and BT rated 7 ISP sites. The 7 sites have been manually assessed across 350+ research-based UX parameters relevant to ISP websites.