Unmoderated user tests: how and why to do them

The 6 steps for running unmoderated usability testing are: define study goals, select testing software, write task descriptions, pilot the test, recruit participants, and analyze the results. There are two types of remote user testing: Moderated remote testing involves a researcher meeting with a participant via remote screen-sharing software, which allows the researcher to provide instructions, observe the user’s interaction with the design in real time, and ask followup questions.